Shipping & Ordering FAQ

Who operates Horizon Beauty Care?

Horizon Beauty Care is operated by Troy's Consulting LLC and offers curated skincare, facial-care products, red-light therapy devices, cleansing tools, and beauty technology from independent supplier partners.

How are shipping charges calculated?

Shipping rates depend on the product, supplier, shipping service, and delivery address. Available options and charges are shown at checkout before you pay.

Where do orders ship from?

Many products are fulfilled through Shopify Collective supplier partners. Items in the same order may ship separately, and the carrier can vary by supplier and destination.

How long does delivery take?

Handling and transit times vary by product and supplier. Delivery estimates shown at checkout are estimates rather than guaranteed delivery dates.

How can I track an order?

Use the order-status link in your confirmation email. Once a supplier ships your order, tracking information may also be sent by email. You can also visit our Track Your Order page.